Membership Programs

Ideal for basic support and occasional assistance.

• Up to 2 in-home visits per year  
• Remote troubleshooting (up to 30 minutes per month)  
• Priority scheduling  
• 15% discount on additional services  

Up to 3 in-home visits per year

Remote support up to 2 hours per month

Assistance with new device setup

Priority scheduling

25% discount on add-on services

Complete support for advanced home technology and smart-home environments.

 Remote support up to 3 hours per month

Up to 2 in-home visits per year

Smart-home and device optimization

VIP scheduling and support priority

Our best value for homeowners who want year-round technology support with one prepaid annual payment. 

Remote support is intended for troubleshooting active technical issues. Additional services or extended support may require plan upgrades or additional billing.

Monthly membership plans require an initial three-month commitment. After the initial three months, membership continues month-to-month and may be canceled at any time. 

Reliable support for growing businesses that depend on technology daily.

• Coverage for up to 10 devices  
• Up to 5 hours of remote support per month  
• User onboarding and basic workflow assistance  
• Priority response

 High-level support for businesses that require maximum uptime and fast response.

• Coverage for up to 20 devices  
• Unlimited remote support (fair-use policy applies)  
• Up to 2 on-site visits per year  
• Network, security, and system optimization  
• VIP response and scheduling   

Remote support is intended for troubleshooting and resolving technical issues. Excessive use, training, or non-technical requests may require additional fees or plan adjustments.

Monthly membership plans require an initial three-month commitment. After the initial three months, membership continues month-to-month and may be canceled at any time.