Ideal for basic support and occasional assistance.
• Up to 2 in-home visits per year
• Remote troubleshooting (up to 30 minutes per month)
• Priority scheduling
• 15% discount on additional services
Up to 3 in-home visits per year
Remote support up to 2 hours per month
Assistance with new device setup
Priority scheduling
25% discount on add-on services
Complete support for advanced home technology and smart-home environments.
Remote support up to 3 hours per month
Up to 2 in-home visits per year
Smart-home and device optimization
VIP scheduling and support priority
Remote support is intended for troubleshooting active technical issues. Additional services or extended support may require plan upgrades or additional billing.
Reliable support for growing businesses that depend on technology daily.
• Coverage for up to 10 devices
• Up to 5 hours of remote support per month
• User onboarding and basic workflow assistance
• Priority response
High-level support for businesses that require maximum uptime and fast response.
• Coverage for up to 20 devices
• Unlimited remote support (fair-use policy applies)
• Up to 2 on-site visits per year
• Network, security, and system optimization
• VIP response and scheduling
Remote support is intended for troubleshooting and resolving technical issues. Excessive use, training, or non-technical requests may require additional fees or plan adjustments.
Simple, affordable plans for ongoing support, priority service, and peace of mind for your home or business technology