We provide in-home technology support, including Wi-Fi setup, device troubleshooting, smart-home setup, computer help, entertainment system support, cybersecurity basics, and transportation services for appointments.
Yes. While our business was founded with veterans in mind, our services are available to everyone — seniors, families, businesses, and the community
Yes. We provide on-site support for most services so you don’t have to haul equipment or struggle alone
Great — that’s exactly why we’re here. We specialize in patient, step-by-step support, especially for seniors and veterans
Our standard service call is $75 for the first 60 minutes. Most issues are resolved within this time
Additional time is billed at $25 per 30 minutes
Yes. Add-on services (like computer cleanups, large data transfers, or advanced home-theater setup) are priced separately but always require a standard service visit
Yes. We offer several subscription options with included visits, remote support, and discounts on add-ons. Visit our Pricing page for full details
Yes. Wi-Fi troubleshooting, router setup, and mesh system installation are all included in the first 60-minute service call
Yes — we work with all major home Wi-Fi brands
Absolutely. We diagnose the issue, improve performance, and secure your network
Yes — we provide cleanup, optimization, virus removal, updates, and troubleshooting
Yes. Email, account recovery, and password resets are included in the service call
Yes. We handle app setup, updates, backups, and troubleshooting
Yes. We connect printers to Wi-Fi, install drivers, and resolve printing errors
Yes. Cameras, doorbells, plugs, smart bulbs, smart speakers, and more — included in your service call
Yes. We configure routines, automations, voice commands, and device groups
No. Transportation services are available to veterans and non-veterans
No. We provide transportation to any medical appointment, including VA hospitals, local clinics, specialists, dental offices, pharmacies, and outpatient centers
Local appointments are any within the Hickory metro area
Destinations outside Hickory, including:
Yes — waiting time is $25 per hour
At this time, we do not have a wheelchair-accessible vehicle.
However, we plan to offer this service in the future
Use the Contact page on our website or call/email directly
We offer flexible scheduling and priority appointments for veterans and subscribers
Yes — some issues can be handled remotely at no extra charge for subscribers
Yes — Forever Vet USA is founded and operated by a U.S. Navy veteran
Absolutely. Your data, devices, and personal information are treated with confidentiality and professionalism
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